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How to fix [pii_email_e6685ca0de00abf1e4d5] Error Solved?

Pii_Email_e6685ca0de00abf1e4d5: When using Microsoft Outlook, did you happen to encounter fix the error code [pii_email_e6685ca0de00abf1e4d5]?

You most likely landed on this page because you’re looking for a way to fix the [pii_email_e6685ca0de00abf1e4d5].

If you are, then it’s not a problem as we have you covered.

This error occurs for many reasons, which we will mention below. The problem with this [pii_email_e6685ca0de00abf1e4d5] error is that you will not be able to receive or send emails.

Continue reading to get the solution to this error.

Reasons for the Occurence of the Error Code [pii_email_e6685ca0de00abf1e4d5] 

There are many reasons why this error might occur. However, the main reason that would cause you to face Error Code [pii_email_e6685ca0de00abf1e4d5] include:

  • The most popular reason for a person to encounter this error is when a mistake happens during the installing process. If an error occurs while installing Microsoft Office or Windows and you open it once installed. Most likely, you will see the Error Code [pii_email_e6685ca0de00abf1e4d5]
  • If you happen to use more than one Outlook account and kept switching from one account to another, then you will see this [pii_email_e6685ca0de00abf1e4d5] error.
  • If you happen to have another app besides Microsoft outlook for email. That application or software can crash with the software of Microsoft Outlook, causing the Error Code [pii_email_e6685ca0de00abf1e4d5].

Ways of Fixing the Error Code [pii_email_e6685ca0de00abf1e4d5]

This error is an operational mistake, which you can remove using the methods mentioned below.

Logging on to one account only

When you use many accounts on one Microsoft Outlook, this [pii_email_e6685ca0de00abf1e4d5] error code will appear. To remove this error, log out of all accounts. Clean the cache and only use one account on that app.

Clear Cache and Cookies

At times unwanted files can cause the [pii_email_e6685ca0de00abf1e4d5] error. Therefore, cleaning the cache and cookies can help to remove this code.

However, remember that by clearing out everything from the browser, you will lose all passwords you saved and any other data you stored on the browser.

If you want to clear the cache and cookies, then you can do so using the following steps:

  • Go to your browser
  • The three vertical dots on the right corner on the top of the browser symbolizing MORE. Click on it.
  • Many options will appear. Select the More Tools option.
  • More options will appear. Select the Clear Browsing Data.
  • Many options will appear. Click Cookies and Other Site Data
  • Then click on Cached Images and Files.
  • A pop-up message will appear. It will ask you to confirm you want to delete the data.
  • If you do,
  • Then click Clear Data
  • Once the data gets cleared, open Microsoft Office, and hopefully it would have removed the error.


No matter what your using, PC or laptop, every system will have a Troubleshooting center. The troubleshooting center helps your problems from system errors.

If the first step does not work, then try this step. You can ask for help from the Troubleshooting center.

How does the Troubleshooting center help?

The troubleshooting center will search for errors and fix them for you if there are any errors.

The below steps will help you troubleshoot the application and remove the error code [pii_email_e6685ca0de00abf1e4d5]:

  • Go to the Start on your device.
  • Then go to Settings
  • Click on System Settings
  • You will see the Update and Security option; click on it.
  • Click on Troubleshoot
  • Then tell the troubleshoot center the error you wish to resolve
  • Follow its instructions
  • It will help solve the [pii_email_e6685ca0de00abf1e4d5] error.

Uninstall and Install Microsoft Outlook

One of the most popular and easy ways to solve a problem facing any application is to reinstall it.

At times you may see the [pii_email_e6685ca0de00abf1e4d5] error code because the installation process of the Microsoft Office is not installed correctly, or the installation may be broken.

You will have to uninstall the application. Delete all its cache and files. Again install the application.

This will help remove the [pii_email_e6685ca0de00abf1e4d5] error code and solve any other issue that you may be having with Microsoft Outlook.

Upgrade the Application

If you happen to use an older version or a pirated version of the Microsoft Application, then that could be the reason for the error code [pii_email_e6685ca0de00abf1e4d5].

All you have to do is check which version is the latest one and if you have it or not.

If you don’t, then update the software. Once upgraded, it will solve the [pii_email_e6685ca0de00abf1e4d5] error.

Contact Microsoft Support

At times the problem may occur from the Microsoft side.

Therefore, if none of the above solutions work or fix the error code [pii_email_e6685ca0de00abf1e4d5].

You can go to the Microsoft website and go to their support page.

Check the solutions they have for this error code and follow it or contact a representative.

Follow the instructions they give you, and it will solve the issue you are facing.

Our final Thoughts on [pii_email_e6685ca0de00abf1e4d5] Error Code

We hope the above solutions we mentioned to fix the [pii_email_e6685ca0de00abf1e4d5] error helped you. 

If you’re a frequent user of Microsoft, you will face some kind of error. We would advise you to follow solutions in the way we have given.  Hopefully, it will fix your error.

The founder and CEO at ThriveVerge, The Verge, and Thrive Revolution. He launched Thriveverge in 2016, a leading behavior change technology, business, media, and entertainment company with the mission of ending the collective delusion that burning out is the price we have to pay for success.


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